Terms and Conditions

Last Updated: [1st July, 2025]

Effective From: [1st July, 2025]

1. Introduction

Welcome to Qursors and Acoustics. These Terms and Conditions ("Terms") govern your use of our website www.qursors-and-acoustics.in ("Website") and the purchase of products through our platform.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our Website.

These Terms are governed by the Indian Contract Act, 1872, the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable laws of India.

2. Definitions

"User/You": Any individual accessing our Website
"Product": Items available for purchase on our Website
"Services": All services provided through our Website
"Order": Request to purchase Products
"Account": Registered user profile on our Website

3. Eligibility

You must be at least 18 years old to use our Services
If you are under 18, you may use our Services only with parental/guardian consent
You must provide accurate and complete information
You must have the legal capacity to enter into contracts under Indian law

4. Account Registration

Account Creation

Provide accurate, current, and complete information
Maintain and update your information
Keep your password secure and confidential
Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities under your account
We reserve the right to suspend or terminate accounts
One person may maintain only one account
Sharing accounts is prohibited

5. Products and Services

Product Information

We strive to display accurate product descriptions, images, and prices
Colors may vary due to display settings
We reserve the right to correct any errors in pricing or description
Product availability is subject to change without notice

Pricing

All prices are listed in Indian Rupees (₹)
Prices are inclusive of GST unless otherwise stated
Shipping charges are additional unless specified
We reserve the right to change prices without prior notice

Product Availability

All products are subject to availability
We reserve the right to limit quantities
We may discontinue products without notice

6. Orders and Payment

Order Placement

Order placement constitutes an offer to purchase
Order confirmation email is acknowledgement, not acceptance
We reserve the right to accept or reject any order
Orders are subject to verification and stock availability

Payment Terms

Payment must be made through approved methods:
- Credit/Debit Cards
- Net Banking
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Cash on Delivery (where available)
- EMI options (subject to eligibility)
Full payment required before dispatch (except COD)
You agree to provide valid payment information

Order Cancellation

You may cancel orders before dispatch
Post-dispatch cancellations not permitted
We may cancel orders for various reasons including:
- Stock unavailability
- Pricing errors
- Payment issues
- Suspicious activity

7. Shipping and Delivery

Delivery times are estimates only
Risk of loss passes to you upon delivery
Shipping charges are non-refundable
Delivery to the address provided is your responsibility
Please refer to our Shipping Policy for details

8. Returns and Refunds

Returns subject to our Return Policy
Original packaging required for most returns
Refunds processed per original payment method
Certain items are non-returnable
Please refer to our Refund Policy for details

9. Intellectual Property

Our Rights

All content on the Website is our property or licensed to us
This includes text, graphics, logos, images, software
Copyright and trademark laws protect our content
Unauthorized use is strictly prohibited

Limited License

We grant you limited license to access and use the Website
For personal, non-commercial use only
You may not:
- Copy, reproduce, or distribute content
- Modify or create derivative works
- Use for commercial purposes
- Remove proprietary notices

10. User Conduct

You agree not to:

Violate any applicable laws or regulations
Impersonate any person or entity
Post false, misleading, or fraudulent content
Interfere with Website security or operation
Use automated systems to access the Website
Engage in spamming or phishing
Upload viruses or malicious code
Harass, abuse, or harm others
Attempt unauthorized access
Violate others' intellectual property rights

11. Privacy and Data Protection

Your privacy is important to us
Personal information handled per our Privacy Policy
By using our Website, you consent to data collection and use
We comply with Indian data protection laws
Please review our Privacy Policy

12. Third-Party Links

Our Website may contain third-party links
We are not responsible for third-party content
Third-party terms and policies apply
We do not endorse third-party websites
Access third-party sites at your own risk

13. Disclaimers

"As Is" Basis

Website and Services provided "as is"
No warranties of any kind, express or implied
We do not guarantee uninterrupted or error-free service

Limitation of Liability

To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
Our liability limited to the amount paid for the product
We are not liable for third-party actions

14. Indemnification

You agree to indemnify and hold harmless the Company, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

Your use of the Website
Your violation of these Terms
Your violation of any rights of others
Your violation of applicable laws

15. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including but not limited to:

Natural disasters
War, terrorism, or civil unrest
Government actions or regulations
Labor disputes
Pandemic or epidemic
Internet or power failures

16. Dispute Resolution

Governing Law

These Terms are governed by Indian laws
Courts in Dehradun have exclusive jurisdiction

Arbitration

Disputes shall first be resolved through good faith negotiations
If unresolved, subject to arbitration under the Arbitration and Conciliation Act, 2015
Arbitration venue: Dehradun
Language: English
Single arbitrator mutually appointed